FAQs

Contact details and opening hours.

Detailed contact information:
StampShops.net Customer Service Daniel

Email: support@stampshops.net

Tel: +(1)(719) 781-9266

Address: 36 South 18th Avenue, Brighton, Colorado, 80601, United States

Business Hours: Monday-Friday 10:00-17:00(EST)

Customer Service.

During the promotion period, the traffic surges, etc. If you fail to reply to your message in time, please wait patiently.

What payment methods does StampShops.net accept?

We use Square for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.

Do I need to create a StampShops.net website account to place an order?

No, all you need is a valid email address to place an order easily. However, we recommend that you sign up for a StampShops.net personal account so you can add your favorite items to your exclusive wish list and stay updated with the latest developments. You can still place and track orders as a guest without registering for an account.

Can I place an order by phone?

Yes, our customer service team will be happy to assist you with placing your order over the phone. Telephone:#####.

How can I track my orders?

When your order ships, we will send a Shipping Confirmation email with tracking information to the email address you provided during checkout. If you have not received a shipping confirmation email, we may still be processing your order. Alternatively, you may want to check your spam/junk mailbox.

Can I change the shipping address?

Please note that the shipping address cannot be changed after the order has been placed. Please cancel your order first and place a new one.

Can I choose a delivery date and/or time?

Unfortunately, specific times and dates cannot be selected. You can still try to contact the courier directly to agree on a possible delivery date.

Is my address and credit card information safe?

When you shop online with StampShops.net, you can be confident that your credit card and personal information will be protected. We use Secure Sockets Layer (SSL) technology to keep your order secure.

When will the refund appear in my bank account?

Refunds are usually issued within 1-2 business days. The time frame depends on the payment platform issuer you are using to settle the order.